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SMARTMART DEVICE MANAGEMENT
What is Device Management?
SmartMart Cloud Device Management helps you register, monitor, and remotely manage devices connected to SmartMart Cloud around the world. You can view all device queues in the IoT Platform and take actions like information tracking, status monitoring, connection management, and log data viewing. You can also locate the current firmware information of each device to better confirm device stability and troubleshoot problems. Finally, you can also send over-the-air (OTA) firmware updates to ensure devices are running on the latest software.
Device Benefits
Auto-registration and Connection
After the device is activated, it is automatically registered within Device Management in the IoT Platform. The device name, device ID, product ID, software information, and other information are displayed.
Remote Management
You can manage users' devices at any time in the IoT Platform to deliver good after-sales service. For example, you can unbind a connected device and restore it to troubleshoot problems. SmartMart Device Management makes it easy for you to manage your devices.
Quick Search
You can quickly find any IoT device from the device detail page based on a combination of attributes, such as device ID, device status, firmware information, and time range, so that you can take actions or troubleshoot.
Software Update
The OTA update function helps you remotely update the software running on the deployed device.
Device Details
View real-time data of all activated devices and relevant activation information. You can search by device ID, device status, firmware information, and time range.
Device Log
Once a device is selected from the search results, you can enter the log list for that device. The log content is provided by the log service.
Data Export
The data export function helps you easily analyze data or import data into your external data systems for matching analysis.
Device Update
You can send OTA software updates to all activated devices and set update reminders, push content, and more.
Unbind
After the device is activated, it will be bound to the user's app account. To protect the rights of the device user, devices can only be reactivated by another user after the device is unbound. In Device Management, the support and maintenance personnel of the device can unbind an account from a device on the premise of verifying user's identity and obtaining consent, so that the device can be reactivated.
What is Firmware Updates (OTA)?
Manage OTA updates for all devices connected to cloud, including firmware versions, grayscale releases, visualized data reports, and update strategies. Enable connected devices to perform remote updates, function updates, and continuous iteration.
Incremental Updates
The industry-leading incremental algorithm implements a smaller update package to improve update efficiency.
Grayscale Updates
When dealing with massive device updates, you can configure grayscale updates according to percentages, regions, and versions to facilitate verification.
Visualized Data Reports
Get visualized reports on data generated by the update operations. According to the reports, set different update strategies to improve update security and stability.
Consumer Electronics
Consumer electronics manufacturers can easily verify the new version of the test device software and release software updates to all connected devices. After gaining informed consent from consumers, the device will automatically update the software to improve functionality and fix bugs. You can also create continuous tasks to update the software to the latest version upon its first activation.
Small Home Appliances
Complete functional modeling of over 100 small home appliances, covering dozens of products, including robot vacuums, fans, air conditioners, air purifiers, and electric heaters. You will also be able to support Wi-Fi, Bluetooth low energy (BLE), Zigbee, and dual-mode (Wi-Fi + BLE) protocol types to meet various scenarios.
Lighting
With a wide range of innovative functionality, including brightness, color temperature, circadian rhythms, timers, and smart scenes, this is the smart answer to your residential and commercial lighting needs. No-code allows you to spend more time on the creative design of the finished products.